Zenfolio is a modern Web service and requires modern Web browsers.
The site is best accessed using desktop/laptop versions of the following web browsers:
- Internet Explorer version 11
- Internet Explorer version 10
- Internet Explorer version 9
- The latest version of Google Chrome
- The latest version of Mozilla Firefox
- The latest version of Safari on Mac OS X
For photographers wanting to upload a group or hierarchy of folders this is possible using Chrome. Please click here for more information on this uploading feature!
Other Web browsers may work but are not actively tested.
Please note, not all features are available when using Internet Explorer Version 9 (IE9).
Also the built in web browsers included with Tesla cars and the web browser built in to Apple TV are not supported.
Please see this link if you need to determine what browser and version you are currently using.
For the site to be easily viewed and accessible and for all Dashboard features to properly function, the desktop/laptop web browser may need to be set to the default settings. Any settings that impede the writing or saving of browser cookies can cause issues with the use of the site.
There may be elements of the site, such as some slideshows and soundtracks, that require the use of the most current version of the Adobe Flash Plugin.
You can download the newest versions of Adobe Flash here: http://www.adobe.com/support/flashplayer/downloads.html
Additionally, some browser add-ons and extensions can cause incompatibilities with the Zenfolio service. See this guide for how to disable browser add-ons.
Zenfolio sites can be configured to automatically display a mobile optimized layout of the site when viewed with a compatible mobile browser.
The mobile version of the site is compatible with the default browser (Safari) included with iOS devices. It is also compatible with most default browsers included with mainstream Android devices.
For the mobile site to be easily viewed and accessible, (as with desktop/laptop browsers) the web browser may need to be set to the default settings. Any settings that impede the writing or saving of browser cookies can cause issues with the use of the site.
For Dashboard and Customize Website View functions, we recommend using a supported desktop/laptop web browser as listed above. Not all functions, such as approving Pending Orders, will be available in the Dashboard and Customize Website View when using a mobile browser.
Browsers on Other Devices
While the site can be viewed on most browsers, there can be browsers in some devices that cannot be used to view Zenfolio websites. These include(but are not limited to) the default web browsers that come with these devices:
- Tesla (car)
- LG (TV)
- Samsung (TV)
For the best experience, we recommend viewing the site using a mainstream web browser in a Mac computer or Windows PC.