Subscription Sales Tax FAQ

Effective August 1, 2019, Zenfolio is required by law to begin collecting sales tax on your subscription in certain states.

Which states are you collecting sales tax in?
Is my subscription price increasing?
Why am I now being taxed?
What is the tax rate for my state?
Do state and local taxes apply to my subscription?
How do I update my address?
If I’m tax exempt in my state, what do I need to do?



Which states are you collecting sales tax in?

Arizona
Connecticut
District of Columbia
Hawaii
Iowa
Massachusetts
Mississippi
New York
Ohio
Rhode Island
South Carolina
South Dakota
Texas
Washington
West Virginia
 
Is my subscription price increasing?

Your subscription price is not increasing. However, the total amount charged to you for your renewal will increase modestly reflecting your sales tax rate. You can see your subscription plan details here.


Why am I now being taxed?

Due to recent legislation, the monthly or annual subscription fee you pay for Zenfolio qualifies as a payment for software as a service.  This is taxable in certain states.


What is the tax rate for my state?

You can find what the sales tax is for your billing address by clicking here. For specific questions related to sales tax and payment to a platform as a service, you can also reach out to your local tax authority.


Do state and local taxes apply to my subscription?

The is mandated at the state and local level, so it will vary by state. You can see what your tax rate is here. For specific questions related to sales tax and payment to a platform as a service, you can also reach out to your local tax authority.


How do I update my address?

If you move or need to make any corrections to your address for sales tax purposes, click here to update your billing address. 


If I’m tax exempt in my state, what do I need to do?

If your business or organization qualifies for sales tax exemption specifically related toward payment to a platform as a service, please contact our Support team. They will be happy to assist.