First Order Discount FAQ

What is the First Order Discount?

‚ÄčThe first order discount is a 20% off savings. This is only applied to the first order from each of the available participating fulfillment vendors. The order must be placed within the first 30-days of opening an account. The 20% discount is taken off the price of items in the first order. Shipping is not discounted.

How can I take advantage of the First Order Discount?

To take advantage of the sale, simply place the order by clicking on “Buy” from the Photos page in the Dashboard when logged in to your account. The sale price only applies to base-lab prices, and is automatically calculated when a product is added to your cart. Once entered into your cart, you will see the discounted prices only, not the regular prices.

How do I know if I’m eligible for the First Order Discount?

All first orders placed within the first 30-days of the paid subscription for each of the participating vendors will automatically be eligible for the discount. Whatever vendors and purchase time is still available for your account will be listed in a notice in the Dashboard.

Which are the participating vendors?

The vendors that are participating in the First Order Discount program are Mpix, One Vision Imaging, fotoflot, nulab professional imaging, NuShots, and Zenfolio Photo Products. The vendors available may vary by subscription level, currency and geography. The vendors and purchase times available for your account will be listed in your Dashboard. Click “Selling” in the top navigation and select Products from Integrated Vendors.

There is another sale going on. Can I still take advantage of the First Order Discount?

Absolutely. The First Order Discount will override any other sale, because it is the deepest discount. This includes sales containing shipping discounts.

I had placed an order with one of the vendors but then cancelled it. Do I still qualify for the First Order Discount with this same vendor?

Yes, as long as the order was never fulfilled you are still eligible to receive the First Order Discount.

I have placed an order with one of the participating vendors. Do I still qualify for a discount with the other vendors?

Yes, the discount is available on the first order with each of the participating vendors.

My client is placing an order, but did not get the discount.

This discount cannot be extended to your clients. The discount program was designed to create an affordable way for our subscribers to get familiar with the products from our vendors.

How do I place an order in my account?

To place an order using base lab prices, select the photo you'd like to purchase in the Photos page in the Dashboard. Click the "Buy" button at the top of the image window (next to the Photo Actions Menu), select the desired eligible products then add them to the cart. 

Depending on the account, a specific coupon code may be required to take advantage of the sale.  Please review the notifications area of the Dashboard or your emails to find the necessary coupon code.  Once code is entered in the coupon field in the cart, the prices of the products will be updated in the cart to reflect the discounted price. 

See this link for more detailed instructions on ordering through your own account.

Does the sale require a coupon code?

Depending on the account, a specific coupon code may be required to take advantage of the sale.  Please review the notifications area of the Dashboard or your emails to find the necessary coupon code.  Once code is entered, the prices of the products will be updated in the cart to reflect the discounted price. 

I do not see the discount in my order, did I get the discount?

‚ÄčThe sale price only applies to base-lab prices so if the products were added using Visitor Prices, the sale prices will not apply.  Also depending on the account, a coupon code may be required at checkout for the sale prices to apply.

Please review the notifications area of the Dashboard or your emails to find the necessary coupon code.  Once code is entered, the prices of the products will be updated in the cart to reflect the discounted price. 

How do I extend the discount to my customers?

This discount cannot be extended to your clients. The discount program was designed to create an affordable way for our subscribers to get familiar with the products from our vendors.